Sequel Home Based Care is a company that believes that people can feel healthy, happy and secure in the comfort of their own homes. With Sequel’s assistance your home can remain the best residential facility available to you.
Furthermore, Sequel believes:
- That the strength of an organization comes from within, with all staff sharing the values that show a commitment to Sequel’s service model, where the service user is the focus
- In the right of the service user to influence the care services required to maintain their independent lifestyle at home
- In the richness of cultural diversity and the importance of a mutual respect for service users and for support workers
- In the importance of monitoring service users’ wellbeing
- In continuity of care, whereby your preferred staff become a familiar feature of Sequel’s service delivery
- In the right of the service user to choose to live in the familiarity and comfort of their own home
- In your right to explore and choose other living arrangements
Our culture
Our commitment is to deliver outcomes that are centred around your ability to maintain a comfortable lifestyle at home. We are serious about providing care and support that is of the highest quality. We are fully accountable for our service delivery, and ensure its high quality through a culture of continuous improvement. We believe strongly in the excellent service quality achieved through teamwork. We will work collaboratively with service users, their families and Case Managers to deliver a holistic solution that best suits your needs. Our excellent reputation is based solely on the proven quality of our services.
Our guiding principles
Sequel’s guiding principles revolve around a strong commitment to our service users, our support workers and our organization.
- A commitment to our service user
- A strong commitment to a person-centred service delivery model that is designed to ensure the best possible outcome for each individual service user
- A commitment to our staff
- A culture of collaboration where each member of staff is respected and always supported in the carriage of their duties.
- A commitment to our organization
We commit to responsible financial management that will ensure Sequel’s long-term financial viability. We also have a strong commitment to a culture of continuous improvement that reflects at all times the highest ethical standards that are enacted through best practice.